Seriously if I could give them 10 stars on everything I would. I help operate a small nonprofit with approximately 20+ staff members. Up until we started using TheraNest in November we were still using paper notes for documentation. The majority of our work is done in the client's home, and we needed to transition to an easy to use software that allowed us to keep our client files organized on the go. I did some research into other electronic note taking systems, and I was honestly shocked at how expensive they were! TheraNest is incredibly affordable. They even offer an annual payment that cuts down on your monthly cost. The customer service is AMAZING. You can chat with their representatives during normal work hours, and they will get back with you quickly. I feel as though they are part of our team, and not like I am talking to someone who isn't familiar with TheraNest or its functionality.